privacy policy
Last updated: May 26, 2025
1. Introduction
The protection of your privacy when processing personal data is an important concern for us. When you visit our website, our web servers store by default the IP address of your terminal device, which you have received from your Internet service provider, the website from which you visit us, the web pages that you visit on our site, as well as the date and duration of the visit. This information is absolutely necessary for the technical transmission of the web pages and secure server operation. A personalized evaluation of this data does not take place.
2. Data Collection and Processing
If you send us data via contact form, this data will be stored on our servers in the course of data backup. Your data will only be used by us to process your request. Your data will be treated strictly confidential. Your data will not be passed on to third parties. Personal data is data about your person. This includes your name, address and e-mail address. You do not have to disclose any personal data to visit our website. In some cases, we need your name and address, as well as other information, in order to provide you with the requested service.
3. Information Storage and Use
The same applies in the event that we supply you with information material on request or when we answer your inquiries. In these cases, we will always point this out to you. Furthermore, we only store the data that you have transmitted to us automatically or voluntarily.
4. Service-Related Data Usage
When you use one of our services, we generally collect only the information necessary to provide you with our service. We may ask you for additional information, but this is voluntary. Whenever we process personal data, we do so in order to provide you with our service or to pursue our commercial objectives.
Marketing & Tracking
We use "Plausible Analytics" for website traffic analysis. This is a privacy-friendly, EU-based web analytics tool that does not use cookies and does not collect any personal data. All data is aggregated and anonymized, and no information is shared with third parties. We use Google Ads services, including conversion tracking and remarketing, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. These services use cookies to analyze user behavior and to display personalized ads. Data may be transferred to servers in the United States. The legal basis for the processing is your consent (Art. 6(1)(a) GDPR), which you provide via our cookie consent banner. Google relies on the EU Standard Contractual Clauses to ensure an adequate level of data protection. For more information, please refer to Google's privacy policy: Privacy Policy – Privacy & Terms – Google We use the Meta Pixel and Meta Conversions API, services provided by Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland. These tools help us measure the effectiveness of our Facebook and Instagram advertising campaigns and to better understand user actions on our website. The Meta Pixel uses cookies and processes data such as IP addresses, browser information, and page visits. The Conversions API allows server-side tracking, which complements the Pixel by sending events directly from the Stape server. Data may be transmitted to Meta servers in the United States. Processing takes place only with your consent (Art. 6(1)(a) GDPR), and Meta uses EU Standard Contractual Clauses for data transfers outside the EU. For more details, see Meta's privacy policy: Meta Privacy Policy - How Meta collects and uses user data To implement server-side tracking, we use a hosting service provided by Stape, LLC. The data is routed through a European server to ensure compliance with GDPR standards. Stape does not store or process any personally identifiable information unless explicitly configured to do so. The use of this service is based on your consent (Art. 6(1)(a) GDPR) as given through our cookie consent management system.